Privacy Policy

Who Is the Controller of the Processing of Your Data?

Identity: Everis Spain S.L.U.

Mailing address: Avenida de Manoteras 52, 28050, Madrid, Spain.


Contact information for the Data Protection Office: You can contact the Data Protection Office by email at

Why Do We Process Your Personal Data?

Your Personal Data will be processed in order to grant you access to the portal and to maintain, develop, and manage our relationship with you as a user of the Portal, including addressing your questions or requests for information or documentation. This also includes conducting training and educational activities in the field of technology.

You hereby explicitly consent to your Personal Data being processed by the Controller for the purpose of sending you commercial information on our goods and services, via conventional mail, email, SMS, or any other equivalent electronic communication means, as well as to your Personal Data being used for the purposes of segmentation and/or profiling for the same purpose.

Under no circumstances will we use your Personal Data for any purposes other than those mentioned above and expressly accepted by you.

Category of Data Processed

The Personal Data that we process on you is derived from the information that you provide by filling out the forms that you will find on the website.

Specifically, we process the following pieces of data when you fill out the available form:

  • Identity data: first and last name and email address.

Whenever a user accesses our website, his or her IP address could be recorded on our computers in the form of LOG files. As a result, the user leaves a trace of the IP address assigned to him or her each time by his or her Internet service provider, in such a way that each request, query, visit, or call on an element of the website could be recorded. Nonetheless, LOG files use pseudonyms in such a way that they do not identify users' first or last names, and are only used for internal purposes such as creating statistics or controlling access to the website.

How Long Do We Conserve Your Data?

Your Personal Data will be conserved for the duration necessary for the purpose for which it was collected.

What Is Our Authorization to Process Your Personal Data?

We only process users' data if we possess their express and informed consent to do so, and we always process it in accordance with the purposes indicated in the paragraph on purpose.

Who Are the Recipients of This Data?

The Personal Data that you send to us will be permitted to be sent to companies in the Everis Group. You can access an updated list of the companies that make up the Everis Group at

We guarantee that whenever your data could leave the European Economic Area, it will be subject to the same level of protection that it would have had in Spain. To do so, we possess the relevant authorizations and contracts guaranteeing that the security of your data will be maintained according to the highest standards.

Furthermore, we hereby inform you that certain companies could be permitted to access your data for the sole purpose of providing processing services to the Controller, such as data hosting companies, IT service providers, etc.; however, under no circumstances shall these service providers be permitted to use your data for other purposes or for their own benefit.

What Are Your Rights?

You possess the following rights over your Personal Data:

The right to request access to your Personal Data,

The right to request its rectification or deletion,

  • The right to oppose it,
  • The right to request that its processing be limited,

The right to request that its processing be limited,

The right to not be subject to automated individualized decisions (including profiling).

How Do We Process Data on Minors?

Our services are made available to the public as a whole. In accordance with applicable data protection legislation, people over the age of 14 are able to give their consent to access the services of CLOQQ and to accept the present Privacy Policy.

Minors under the age of 14 are required, without exception, to be supervised by their Legal Guardian when participating on the platform, with this Guardian providing the consent, always in the best interests of the minor, to access to the services of CLOQQ and to accept the present Privacy Policy.

Under no circumstances will CLOQQ store information on minors other than that of the user’s nickname/pseudonym and his or her password to access the platform.

Under no circumstances will CLOQQ send information that could identify minors to third parties.

CLOQQ has procedures that guarantee that it has effectively verified the age of minors and the authenticity of the consent granted by parents, guardians, or legal representatives, as applicable.